What are cookies?
What type of information do we collect at Bumi Naturals?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
When you enter your email address to sign up to our newsletter, we store it on both Shopify and Mailchimp.com and will use it for marketing purposes via email only.
When you enter the site and look at products, we collect information about the pages you visited, time spent on page via the visitor analytics app. These are not related to you personally, and are represented as anonymous statistics.
When you leave comments on pages / products, we store your contact information and the content of your comment on Shopify via the Comments app.
Why do we collect such personal information?We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Shopify platform. Shopify provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases and the general Shopify applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your e-mail address is stored by Mailchimp - our mail tool provider. It is stored in a list, so that we can send you targeted emails with interesting content, new product releases and offers.
How do we communicate with our site visitors?
If you provide us with your email address on visiting the site, we may contact you to notify you regarding products, your orders, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you only via email.
How can you, our site visitors' withdraw their consent?If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: 54 Lower Street, Stansted, CM24 8LR.